Customers staying in Royal Suites, Voyager Suites and Executive Suites across Marella Cruises’ fleet are getting an enhanced experience starting this summer.
As part of the “Suite Service Max,” the cruise line is offering guests staying in these suites a collection of in-suite benefits meant to elevate their comfort, the company said in a press release.
“This fleetwide rollout marks an exciting step forward in our commitment to delivering exceptional service,” said Chris Hackney, CEO at Marella Cruises.
“After a successful trial, the ‘Suite Service Max’ guests will now enjoy a consistently premium experience across all ships, with new touches that make their holiday feel even more special subsequently expanding our product offering to new and returning customers.”
Guests staying in “Suite Service Max” accommodations will have premium enhancements, including complimentary daily breakfast in‑suite, Afternoon Tea delivered once per week, a welcome gift featuring chilled Nicolas Feuillatte Champagne and handmade truffles.
There will also be Elemis full‑size toiletries and GHD hairdryers in-suite, daily replenished water carafes and additional Lavazza coffee pods, according to the press release.
Another new addition is priority embarkation with a dedicated check‑in queue, reserved breakfast seating in a designated area of the Main Dining Room and two complimentary bags of laundry per week.
Each “Suite Service Max” guest will also get a complimentary 3,000MB internet package per week, a gold‑colored cruise card and a complimentary 9:00 AM late check‑out on disembarkation day.