The Carnival Firenze is now sailing after having to delay its departure from the Port of Long Beach due to an issue with its IT systems.
Cruise Industry News, the 2021-built vessel spent a night docked at Carnival Cruise Line’s cruise terminal due to the problem.
According to AIS information, the Firenze finally departed from Long Beach at 1:20 PM on Tuesday, following a 21-hour delay.
The vessel is currently on its way to Cabo San Lucas, where it is scheduled to arrive for an overnight call on Dec. 18, 2025.
Offering a six-night cruise to the Mexican Riviera, the 4,232-guest ship was initially set to depart from Long Beach at 3:30 PM on Monday.
In addition to Cabo San Lucas, the vessel’s planned itinerary also included a visit to Ensenada, which had to be cancelled due to the delayed departure.
Guests onboard the vessel reported that Carnival Cruise Line is offering a $100 onboard credit per cabin as compensation for the revised itinerary.
Earlier this week, the company’s Brand Ambassador, John Heald, confirmed that the ship’s delayed departure was related to an IT issue.
“It is Internet connectivity, and I know the teams are working very hard, but I can also say without doubt that the guests are having so much fun,” he said while answering a guest’s question on Tuesday.
After departing from Cabo San Lucas on Dec. 19, the Carnival Firenze is scheduled to return to Long Beach on Dec. 21, 2025.
Sailing from the homeport on a year-round basis, the 135,500-ton vessel offers a series of four- to six-night cruises to the Mexican Riviera and Baja California.
In addition to Cabo San Lucas and Ensenada, the ship’s itineraries feature visits to Catalina Island in California.
In early 2027, the Firenze is scheduled to reposition to the East Coast for cruises departing from Miami and New York City.